Find A Grave is down for several people.

+5 votes
247 views

Find A Grave will not open for many of us. Will not even work in Ancestry.com

in WikiTree Tech by
retagged by Ellen Smith
I just now tried it, and it was fine.  Have you tried a different browser?

I have used both Chrome and Firefox. I have also used Google search and Bing and Find A Grave will not open.

I have attempted to do all the recommendations. I even did a variety of virus checks. Every other program or site works on my computer. I was even using it earlier this morning when someone suggested a correction. I did the correction on the memorial which completed the job and then I went to other programs. When I attempted to open it again about an hour later I was not able to do so.

I have shut off my computer. I have restarted my computer. Nothing corrects the issue. This one program will not even open when I try to open up the site on a Google search or a Bing search. 

I see they've made some changes to their memorial page layout. I'm guessing this interruption was their updating of the site.

1 Answer

+6 votes

According to the 'down right now' sites, FindAGrave is up and has been up all day today. They suggest the following, for trouble-shooting if you're finding it's down for you:

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :   

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :   

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNSor Google Public DNS are both excellent and free public DNS services.

by Cynthia Larson G2G6 Pilot (180k points)

I have attempted to do all the recommendations. I even did a variety of virus checks. Every other program or site works on my computer. I was even using it earlier this morning when someone suggested a correction. I did the correction on the memorial which completed the job and then I went to other programs. When I attempted to open it again about an hour later I was not able to do so.

I have shut off my computer. I have restarted my computer. Nothing corrects the issue. This one program will not even open when I try to open up the site on a Google search or a Bing search.

I'm logged into the site, so it comes up secured for me, but the link I'm using is:

https://www.findagrave.com/

The unsecured (non-logged in version) probably looks like:

http://www.findagrave.com/

Not sure if clicking on the link would make any difference.

If you have a Smart Phone, you might try it from the phone to see if it acts any different on a different device.
I have been using the site that you mentioned. I have tried my Samsung Tablet and my smartphone but it will not open. Extremely discouraged as I 1500 memorials and have done hundreds or pictures and I can't get to it. Even the Find A Graves that I have attached to my Ancestry tree will not open.
Perhaps you can get to the forums over there and ask for help.

https://www.findagraveforums.com/

See if that link opens for you.

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