Contact the WikiTree team at info@wikitree.com or use this Private Message form. You can also write to:
- WikiTree
- 49 Bramblebush Road
- Croton on Hudson, NY 10520
Please note that this isn't for "customer service." If you have a question ask it in the Q&A forum. If you have a comment or suggestion you could post on Twitter (@WikiTreeOnline), Facebook, or Google+. These can be good forums for WikiTreers to get to know each other and we also use them to announce new features and collect feedback.
The WikiTree Team
The success of WikiTree is based on its community of dedicated genealogists but there is a small team that supports the community.
Paul Bech, Project Assistant
Paul Bech is our newest team member but he was one of our earliest active volunteers. He helped pioneer the usage of free-space profiles and categories, created the Genealogy Help section, leads the Australian Convicts and First Settlers project, and took it upon himself to create this video introduction to using WikiTree.
If you're dealing with an Unresponsive Profile Manager or a 200-year-old profile that isn't being openly shared, Paul is the man to contact.
Paul has been tracing his genealogy for over 40 years. He focuses on his Oxley and Standen lines (both from Kent, England; came to Australia in 1839 and 1841), and his Hayes, Wall, and Bech families (from Korsor, Denmark).
His wide range of other interests include photography, astronomy, "bushwalking" (that's Aussie-speak for hiking), cycling, bowling, and science fiction.
Elyse Doerflinger, Social Networker and Evangelista Extraordinaire
Elyse's sunny disposition and shining face might have been your first introduction to WikiTree. That would explain why you're here now.
Elyse is our community's primary contact on Twitter (@WikiTreeOnline), Google+, and our Facebook group.
She is young but dedicated to genealogy. She writes Elyse's Genealogy blog, has written for Internet Genealogy Magazine, and Family Chronicle, been featured in Family Tree Magazine, and has been a speaker at genealogy conferences.
When not genealogizing, she's studying to become an elementary school teacher.
Tami Osmer Glatz, Cousin Connector and Community Assistant
Tami reads and replies to WikiTree e-mail. If you've ever seen an unassuming "t" at the bottom of a message, you've met Tami and experienced a little of what makes her special. She's friendly, patient, and all-around super-awesome.
Not only does Tami handle most e-mail around here, she makes sure that all the day's GEDCOM imports go smoothly. And she also finds time, somehow, to make introductions between distant cousins on WikiTree who may not have met each other yet ("cousin connecting").
All this, and WikiTree isn't her only gig. She is a lecturer, researcher, and author specializing in the use of computers and the Internet for genealogical research (and she rushes to add: "following industry-accepted standards and principles!"). She is the creator of the free Relatively Curious genealogy toolbar, blogs about Internet research tips at Relatively Curious about Genealogy, and shares interesting stories she finds along the way at Finding Family Stories. As her avatar "Genie Weezles" she was the charter president of the Second Life virtual chapter of the Association of Professional Genealogists.
When you e-mail her, remember that she is only one person. We had our doubts at first but this was later confirmed. And remember that you are not the only person she's e-mailing with today, even if she treats you like you are.
If you ever get a message from her that seems less than friendly and completely patient (she says this happens but we haven't seen it) know that she probably just finished a dozen messages to users who didn't realize that most common questions can be answered through our Help Index and nearly all other questions can be asked in our Q&A forum.
If you have an issue that needs to be kept private, don't hesitate to e-mail Tami.
Lianne Lavoie, Project Coordinator
Family collaboration on modern family history is one thing. Collaboration on deep ancestry is a completely different animal. Like a house cat and a honey badger.
To facilitate the work on massively-merged collaborative profiles for European aristocrats, Mayflower families, etc., the community developed ancestor user groups. The members of these groups have become leaders in the community. They bravely tackle the ugliest, messiest problems of genealogical collaboration. They push the envelope of what's possible on WikiTree.
Lianne is here to give the highest-level contributors what they need to keep doing the stuff they do. She coordinates the collaboration on ancient ancestors, helps formulate new style rules as they emerge from discussions, and makes sure that the rest of the WikiTree team knows what new tools WikiTree power users need.
Lianne is a recent graduate of the University of Manitoba where she studied computer science and philosophy. She blogs about her genealogy research at Stories of a Canadian Family. Her many other interests range from book collecting to belly dancing. Yes, belly dancing.
Thomas MacEntee, Genealogy Ninja
Thomas works behind the scenes to defend the genealogical integrity of WikiTree.
Ours is not the first attempt to create a single, worldwide family tree. And our community is just a small part of the wider genealogy world. Thomas helps us learn the lessons of those who have come before, helps us coordinate and connect with other individuals and organizations, and helps us stay on top of emerging technological opportunities.
Thomas is a full-time specialist in the use of social media and technology for genealogy. As the creator of GeneaBloggers he has organized and engaged a community of over 2,000 bloggers. Thomas leads various webinars and can be heard for free on GeneaBloggers Radio each Friday evening. He also works with several leading genealogy companies and societies including the Federation of Genealogical Societies.
If you've met Thomas in person — for example, at just about any genealogy conference anywhere — and seen his wide smile (and, as he puts it, his "Lane Bryant-size") you might think he's an unlikely ninja. But those who have witnessed his intellectual and social powers won't doubt it.
Chris Whitten, Creator and WikiTreer-in-Chief
Chris has been creating online communities since 1994. The first was a non-profit organization for connecting libertarians. In 2002 he started the collaborative Q&A site FAQ Farm, which later became WikiAnswers, which later became Answers.com.
In 2008 Chris dedicated himself to the ideal of a single, collaborative family tree — something that will ultimately connect us all and make genealogy free and accessible for everyone. This isn't just puffy fluffy rhetoric. Chris has pledged to keep WikiTree free and works hard alongside all the WikiTreers who share the mission.
Chris's own ancestors are from New England, Nova Scotia, and Newfoundland (before that, all around Europe, before that ...). He grew up in central Massachusetts and has lived in New York, Chicago, and London. He now lives with his wife in the far northern suburbs of New York City.
Chris is open and communicative with as many WikiTreers as possible. Improving WikiTree requires intimately knowing users and understanding what they need.
Feel free to send comments, suggestions, and ideas to Chris. Criticisms too. Of course, WikiTree is Chris's baby and he'll be sensitive about perceived insults. Any serious criticism is best preceded by flattery.
Brian Casey, Chief Technical Guy
Brian is our system administrator. Our lead programmer. Our hacker-in-chief. There isn't a line of code around here that doesn't have his fingerprints on it.
Brian's programming experience goes way back to his Commodore 64. He can proudly boast that programs he wrote for that system were published in COMPUTE!'s Gazette. Literally, published. This 1980s magazine published programs in their machine-readable form.
If you only read human languages you're probably more familiar with Brian's other published works, such as "The Spectroscopic Orbit and Subsynchronous Rotation of the Herbig Ae/Be Star TY CrA." Not human-readable enough? Then you've certainly seen his bestselling novel, Eclipsing Spectroscopic Binary Systems in Love.
Brian has a Ph.D. in astronomy from the University of Wisconsin. Lest you think this genius never gets outside, he's also an avid soccer player. And he enjoys time with his family researching their Irish roots.
E-Mailing the Team
Contact the WikiTree team at info@wikitree.com or use this Private Message form.
For personal messages you can also use chris@, tami@, elyse@, thomas@ or lianne@. Please do not send the same message to more than one of us. If your message isn't personal use info@.
This page was last modified 11:16, 20 May 2013. This page has been accessed 19,635 times.
