Suggestion 784 problem [closed]

+5 votes
157 views

I got Suggestion 784 for the profile of Ida Wise last week. I removed the word "Anonymous" in the current last name field as it said and left it blank. However, the word "Anonymous" reappears after I save the profile. Of course, it's back on my suggestions again this week and I just tried the same fix without success. I'm not sure what I can do differently to make the word "Anonymous" go away permanently. Any suggestions?

closed with the note: Resolved
in WikiTree Help by Nelda Spires G2G6 Pilot (166k points)
closed by Janet Wild

3 Answers

+6 votes
Sorted.  If you look at the Edit page for Ida Wise, you will see what I have done.
by Ros Haywood G2G6 Pilot (960k points)

Thanks, Ros. I knew one your pros would know what to do! I thought about doing that, but I thought she might end up being Ida Wise Wise. On the suggestion report it said  "Anonymous - Wrong: Not needed, Should be empty" which is why I thought just leaving it blank (empty) would work. I did read the suggestion 784 page, but that was not helpful, in this case. 

+8 votes
I had the same issue when this first showed up.  The 784 help page did not explain what to do and the shorthand note says it should be empty.  It won't save empty and reverts to Anonymous as Nelda also experienced.  Please update the 784 help page with the correct information.  Which is to repeat the LNAB in the current last name field, based on what Roz did to that profile.
by Cindy Cooper G2G6 Mach 8 (83.8k points)
+6 votes
I have added to the help page the cause and resolution in order to assist others with the same problem.
by Janet Wild G2G6 Pilot (134k points)
Thank you, Janet!

Related questions

+8 votes
0 answers
+4 votes
2 answers
+3 votes
0 answers
+9 votes
4 answers
+3 votes
4 answers
+4 votes
1 answer
91 views asked May 8, 2019 in WikiTree Help by Barbara Nellesen G2G Crew (540 points)
+2 votes
1 answer
107 views asked Nov 7, 2018 in WikiTree Help by Lisa Linn G2G6 Mach 5 (55.8k points)
+1 vote
0 answers
101 views asked Nov 6, 2018 in WikiTree Help by Marion Poole G2G6 Pilot (803k points)

WikiTree  ~  About  ~  Help Help  ~  Search Person Search  ~  Surname:

disclaimer - terms - copyright

...