The computer has generated two profils "Joha" without content, how to delete these profils?

+1 vote
in Genealogy Help by Rotger Snethlage G2G Crew (630 points)
retagged by Liander Lavoie
Hi Rotger. What are the IDs of these profiles? If they were created through some bug or error we could delete them. Otherwise, Debby's answer about merging is the way to go.

1 Answer

+1 vote
Best answer

Following is what the Help section says:

We don't delete duplicates, we merge them.

Merging ensures that the Activity Feed, Trusted List, and any unique information on the duplicate profile will not be lost. If anyone had a link to the old profile it will automatically be redirected to the new profile. Deletion creates dead-ends in our database and leads to confusion.

If these were partial duplicates of Johanna Welter, could you merge them into her profile?

If there are exceptions to the deletion rule, others will need to address it.

by Debby Black G2G6 Mach 8 (85.8k points)
selected by J Murray

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