merge function not working [closed]

+2 votes
Hello. I can't get the merge function to work for a particular person although I have initiated and performed many other mergers in the past.

On or about 23 June 2020, I attempted to initiate a merge between Wismer-66 and Wismer-290 (after adopting that empty profile). After checking back over 30 days later expecting to complete an auto-approved merge, there was no record of my having initiated a merge. After trying another couple of times, the bottom of both profiles still stated "none" under Pending Merges. On 25 July, I contacted the Profile Manager of Wismer-66 using both private message and public profile comment to see if he could get it to work, but he has not replied.

Has anybody else encountered this and can provide a solution? Should I contact wikitree help to get them to do it? I don't know how to proceed from here to complete the merge. Thanks.
WikiTree profile: Elizabeth Snyder
closed with the note: Merge is complete
in The Tree House by David Snyder G2G1 (1.2k points)
closed by Robin Lee
It may be something with your browser, because I just now proposed a merge and it appears at the bottom of the profile.
I have proposed a lot of merges in the last month or so with no issues.  After a merge is proposed, you should see a message that it has been done.  I would recommend checking the bottom of one of the profiles to make sure that it is then showing and you can verify in the Changes Log that it was done and when.  I definitely wouldn't wait that long if you are going to monitor it.  You can also check in the Pending Merges (drop down under the Find in menu), then entering a surname so you can check on the status of the ones you are looking for.
Thank you for facilitating this merge which I have now completed, removing myself as duplicate profile manager. I don't think it's the browser since I was able to initiate and complete a merge after running into difficulties with this particular profile. I'm hoping it was some type of glitch. Thanks for your help.

Also weird, there are no vote buttons or stars available so am unable to leave feedback for your comments.
Comments do not have vote buttons and stars, only answers have those.
Oh, didn't realise there was a distinction. Guess I've only seen answers before. Thanks.
This merge is completed, please close the request. Thank you

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