Can't Access a Free Space I just created

+11 votes
242 views

I just created this free space page: 
https://www.wikitree.com/wiki/Space:Edra_Lake_Letter

I can't access it.  It says I need to be on the Trusted List to access the page (even though I just created it).  When I click the button to be added to the Trusted List, it says I am already on the Trusted List.

I have tried refreshing the page multiple times.  I have logged in and out WikiTree.  Any ideas?

WikiTree profile: Space:Edra_Lake_Letter
in WikiTree Tech by Joe Cochoit G2G6 Pilot (224k points)
retagged by Jamie Nelson
Maybe logout then log back in?
I tried it.  Didn't work.
I selected the process to be added to Trusted List and the page that came up showed that you were the PM on the page, so it is strange.  

I submitted the Trusted List request with a message and it returned to wikitree.com/wiki, which is also strange.  I tried it again and it returned to the main page. I don't need to be added, just checking to see if you actually get the related email.
It just happened to me as well, and it's not like it's my first free space page. I don't know what's going on. Seems like a glitch within the last few hours.
It just happened to me last night. Its my first space created. I thought I did something wrong. I tried sending a trusted request, logging out etc. No luck so far.
Joe, the problem should now be fixed. Sorry for the inconvenience and thank you for reporting it.
Yes, I can access it.  Thank you for getting it fixed.
It worked yesterday! Thanks for the fix!!!

5 Answers

+13 votes
 
Best answer
Looks like there is some sort of bug -- this is the second one I've seen like this. Thanks for reporting it.
by Jamie Nelson G2G6 Pilot (360k points)
selected by Dennis Wheeler
any idea when the bug might be fixed?
Today, hopefully.
It should now be fixed.
Yay! Thanks Jamie & Chris!
Yes, it is fixed.  Thank you.
Hi, Nicholas --

We're aware, and Jamie's looking into it again. Thanks for the heads up!!
+4 votes
Shouldn't it have a lock icon of some status?  There's no icon at all.  Seems like a job for info@wikitree.com
by Kerry Larson G2G6 Pilot (159k points)
+3 votes
I've also just had the same problem
by Pam Cormac Smith G2G6 Mach 3 (39.5k points)
+2 votes
I tried adding a comment and got a "missing page id" error message
by Pam Cormac Smith G2G6 Mach 3 (39.5k points)
Pam, the problem should now be fixed. Sorry for the inconvenience.
I see that it is! Thank you so much
+1 vote
This problem came up a few months ago, there was a sort of hokey fix that worked for at least one person.  Try sending yourself a trusted list request using the link on that page, and then, if you receive that request, approve yourself to be on the TL  (Hey, I'm not making all this up!)
by Dennis Barton G2G6 Pilot (428k points)
I tried that already.  I got a message back that I am already on the trusted list.

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