Message says my email hasn't been verified

+1 vote

While trying to create a profile I received this message,

Your e-mail address has not been confirmed. You will not be able to edit, post, or send messages until it is.-------- Is  correct? If not please change it and then request a new confirmation message. If your e-mail address is correct but you didn't receive a confirmation message, click here. We apologize for the inconvenience. This is to prevent spammers from harassing our community members.

I can't create profiles. 

Here is to hoping this posts.

in WikiTree Tech by Dallace Moore G2G6 Pilot (126k points)
recategorized by Dallace Moore
Were you using the native interface, or some other way?
I'm not sure what you mean Melanie?

I was using wikitreeX to transfer the profile from Find A Grave to the parent profile (I have always done it this way) and I use the Chrome browser.
By "native interface" I mean just the browser, no extras/plugins.

I have — recently — seen other people posting similar supposed password problems when using wikitreeX, so I think THAT is your culprit, not your password needing validation.

Oh ok Thanks Melanie. I suppose wikitreeX has a bug. Will stop using it and do profiles by hand..sad

Before you stop using it, perhaps check this thread and see if anything posted there offers you a solution.  (I think there is at least one answer that seems hopeful.)

Sorry it took so long but my internet was/is playing up.

I cleared cache, that didn't work. I rebooted comp,didn't work. Not sure of what to try next. Will let you know if/when something works.
(Edit)  Forgot, I logged out of wikitree and logged back in,didn't work.
Your help is greatly appreciated Melanie.


If there is a tag for wikitreeX, add it to your question - and maybe move the question to whatever the tech area is?


Edit -- there is, also one for apps wikitreex wt_apps

See if adding those and moving gets you better help than I am able to give.

WikiTree X has been updated and it should be working again.

1 Answer

+2 votes
Best answer

This question can be answered in WikiTree Tech.

"If you were using WikiTree X, it’s a bug. But whether or not it happens to you depends on what version of the Chrome browser you have."

by David Selman G2G Astronaut (1.1m points)
selected by Susan Laursen

Good morning David

I am using Version 84.0.4147.125 (Official Build) (64-bit)

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