Merging Blocked by GEDCOM Upload [closed]

Question

I'm trying to help my sister-in-law, Deborah Pelchat join WikiTree and set up her account.  In the process, we somehow created two duplicate accounts for her:

- Pelchat-76

- Pelchat-67

I am trying to merge these two profiles together but I am not allowed to complete the merge because it says one of them (Pelchat-67) has a GEDCOM import that is still being processed that is blocking the merge.

It appears that she attempted to do a GEDCOM import in Pelchat-67 and it got blocked for some reason and never finished.  I need to kill this GEDCOM import so that I can complete the merge of these two profiles but when I log into her account, it takes me to Pelchat-76 and I don't know how to log in to Pelchat-67 to kill the GEDCOM import.

How can I resolve this problem?

Thanks,

Chuck Cobb

Comments

Chuck, I added some tags so the people that can help you will see your post. Hope that helps!

Answer 1

I was able to get this resolved by deleting one of the GEDCOM imports.  Thanks

Comments

I'm glad you were able to fix it. And welcome to WikiTree!