Anyone experiencing longggg delays when clicking on privacy tab?

+3 votes
91 views
I'm experiencing unusually long delays when clicking on the privacy tab of a profile.
in WikiTree Tech by Jillaine Smith G2G6 Pilot (781k points)
I should comment that it's inconsistent.
Sometimes. I just usually figure it's me, but I suppose it's possible there's more to it than that. But I'm a generally patient person, since squirrels run by all the time and then I forget what I was doing.
Tuesday night I was experiencing  the same long wait when checking for possible profiles already in the system for parents names I found on a marriage record.  I finally gave up and just put them in the biography and went to bed.
Jillaine and Scott, maybe you could start collecting specific examples? If you record the profile on which it happened and the date and time, we might start to see a pattern.
I found that problem yesterday as well and it didn't seem to matter whether profile was managed by me or someone else. Will keep track today to see if it happens again.

1 Answer

+4 votes
 
Best answer

I laughed when I saw the "jamie" tag.

For anyone reading this, if it happens again send an email to jamie [at] wikitree.com with the date, time, and profile it occurred on. I'll start tracking them on Trello.

by Jamie Nelson G2G6 Pilot (366k points)
selected by Jillaine Smith
Not sure if this is worth logging, but I just created 2 brand new profiles, and then removed myself from them.

Durkin-449 - took 9 seconds (approx) to open the Privacy tab

Kennedy-19659 - took 12 seconds (approx) to open the Privacy tab

Not sure if that was because they were relatively new profiles or not. To test this, I tried to open their child.

Durkin-405 - opened in about 1 - 1 1/2 seconds - very quick

Perhaps it has to do with recently created profiles? First time opening the Privacy tab on a profile that was recently created? I can't be sure. 2 is a very small sample size.
I have been creating a large family tree (DNA relatives I don't yet know my connection to; all of the descendants of [[Robbins-3285|William Franklin Robbins]] that are created by me), and I saw this over and over ... About 150 times.

I wondered why Privacy would take so long.  Average response was, I'd say, about 10 seconds.  My internet connection is 55Mb, and nothing else takes any time at all.
Thanks Roger, I've made a note.

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