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RootsSearch is not working

+1 vote
42 views
Why is RootsSearch not working today???
in WikiTree Tech by Carolyn Martin G2G6 Pilot (190k points)
Yeah WikiTree Tech, it refuses to load any ID

this is a periodic event

Is this because the coding is fragile?
by Susan Smith G2G6 Pilot (496k points)

1 Answer

+2 votes
Is it not working on any profiles, or just newly created ones?

RootSearch is an independent app that gets data from our apps server. Usually, the data on the apps server is the same as the data on the main site, but occasionally it falls a bit behind.
by Jamie Nelson G2G6 Pilot (366k points)
Just tested it and its working on new and old profiles now.
by Carolyn Martin G2G6 Pilot (190k points)

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