Email adress not recogised - logon not possible

+4 votes
101 views

It seems that I cannot logon to edit profiles ... I get the message: Your e-mail address has not been confirmed. You will not be able to edit, post, or send messages until it is. Is vanderwaltphilip1@gmail.com correct? If not please change it and then request a new confirmation message. If your e-mail address is correct but you didn't receive a confirmation message, click here. We apologize for the inconvenience. This is to prevent spammers from harassing our community members.

I have received a confirmation mail and clicked accordingly on the right place, but after merging a profile it happened again and I got the same message ...

in WikiTree Tech by Philip van der Walt G2G6 Pilot (171k points)

2 Answers

+3 votes
 
Best answer
Hi Philip.

Can you try again? We had a problem on our end. It should now be fixed.

Thanks,

Chris
by Chris Whitten G2G Astronaut (1.5m points)
selected by Philip van der Walt
+4 votes
Hi Philip - it should be fixed now.  If you try again and still have this issue please let us know.  Thanks!
by Eowyn Walker G2G Astronaut (2.5m points)
Yes, thanks Chris, Eowyn, I able to work now ... thanks for you prompt help ...

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