Anyone having trouble with searches?

+3 votes
I keep getting the "Aw snap" connection fail message when running searches.  This has been a couple days now. Thank you for any info.
in The Tree House by Kitty Smith G2G6 Pilot (588k points)
I had no problems running searches this morning (Alabama census and land records)
I was searching one of my grandfathers brothers, for any source citation for him I might have missed before, and I did not have a problem.
I've had no blips either

Think you might want to try turning your device off, count to 35, and then sign in and login wherever you need to once again.  I say this because I have seen it suggested many times in G2G Forum.  

The other idea offered every so often in the Forum is that your own ISP or signal carrier is having a Bad Hair Day and that by tomorrow it will be sorted out. Always a possibility I'm guessing.
Thanks all.

1 Answer

+4 votes
I have not been having problems lately.  But I have in the past.  The first thing to try is to log out of FamilySearch completely. Then log back in.  That has always worked for me.
by M. Fitzgerald G2G6 (6.4k points)

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