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Evidently my account was hijacked or closed without my permission
+4
votes
249
views
When I attempted to log in I was informed that my account did not exist. When I went to my page (without logging in) it said I had been on the site in july. I am pretty sure I was not. I just opened a new account with my old log-in info. I discovered this because I was cleaning out my email inbox and found and email from wikitree and tried to log in. In july I started trying to migrate to a new email address and set up an auto reply to that effect. I also tried logging in with that email and got the same "no account" response
asked
Sep 6, 2020
in
WikiTree Tech
by
Jonathan DeWitt
G2G Rookie
(
250
points)
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1
Answer
+9
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Hi Jonathan, you will need to email
Info @ wikitree . com (without the spaces)
and explain the situation.
answered
Sep 6, 2020
by
Marion Poole
G2G Astronaut
(
1.2m
points)
Did you get the 2 emails I sent you?
Jonathan,
I am not sure Marion is part of the team that reads the e-mails sent to info@ (I am not). Please make sure you include the profile name that you think was your first account.
And allow for some time, we are all volunteers.
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