Evidently my account was hijacked or closed without my permission

+4 votes
207 views
When I attempted to log in I was informed that my account did not exist. When I went to my page (without logging in)  it said I had been on the site in july. I am pretty sure I was not. I just opened a new account with my old log-in info. I discovered this because I was cleaning out my email inbox and found and email from wikitree and tried to log in. In july I started trying to migrate to a new email address and set up an auto reply to that effect. I also tried logging in with that email and got the same "no account" response
in WikiTree Tech by Jonathan DeWitt G2G Rookie (250 points)

1 Answer

+9 votes
Hi Jonathan, you will need to email

Info @ wikitree . com (without the spaces)

and explain the situation.
by Marion Poole G2G Astronaut (1.2m points)
Did you get the 2 emails I sent you?
Jonathan,

I am not sure Marion is part of the team that reads the e-mails sent to info@ (I am not). Please make sure you include the profile name that you think was your first account.

And allow for some time, we are all volunteers.

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