Thanks for that detail. The PM for Ralph and all three of the people on the watch list are not pre-1500 certified so he needs a new manager, and ultimately it will be the MC project account. I think it would be better to adopt the 4 profiles I highlighted above and put on the project box but if you don't want to do that, Ralph needs a different PM who is certified (& I will do it if you need someone). I think the Medieval Project account is a better choice. Or just remove the manager until he's developed as part of a trail.