2 diferent profiles with the same number

+3 votes
112 views
I am not sure how I managed it but if you look at the profile of Lilla Auriol Parker you will see she has a half sister with the same name and same year of birth created today (by me) and obvioulsy the same person. However the 'two' Lilias have the same profile number so I am not able to merge them. Any ideas ?
in WikiTree Help by Andy Lear G2G6 Mach 1 (11.5k points)
This appears to have something to do with your merge of Parker-37953 into Parker-37952. Now only Parker-37952 survives, but on the father's profile (Parker-37950) both Parker-37952 and Parker-37953 are still listed as children (though when you click on Parker-37953, it leads you to the profile for Parker-37952).
Do you agree with Richard’s view that it will sort itself out in time or can anything be done to fix it?
I have not had any personal experience with this, but would expect that Richard (who is a Project Leader) knows what he is talking about.
It is a known ghost issue.  The ghost will need to be removed from the parent.

eta -- done, ghost exorcised!
I guess someone should also send an email to Jamie -- see #10 here:

https://www.wikitree.com/index.php?title=Space:G2G_FAQ&#How_do_I_merge_duplicate_profiles_that_have_the_same_WikiTree_ID.3F

I think Jamie wants to catch things before they're fixed. Next time.
Thank you :)

2 Answers

+2 votes
This is a merge problem. After a merge has been completed, it may take up to a day for the links to be updated. Check on them in a day or so.
by Richard Devlin G2G6 Pilot (339k points)
When a ghost profile is left after a merge, the ghost needs to be manually removed.  (Past posts on this issue show that ghosts can persist for weeks, months, years if not exorcised.)
Thanks Melanie, I did not know that.

I did learn it the "hard way" -- through experience. 

I was virtually "running around"* in a tizzy, until I figured out where the ghost resided.  And that's  the "trick" -- finding which other profile harbours both ID#s.  Once you know that, removing the ghost is just a click away.

.

* It's a good thing nobody can see inside my brain some days! cheeky

Melanie, if I'm not mistaken, Jamie has asked that we not fix these (yet), so that she has time to examine the bug "in action" in order to figure out how to prevent it from happening in the first place.
+5 votes
Melanie has already fixed your issue...

...but just to be clear...

They don't have the same number. You have to examine the number before you click on it. Because after you click on it, it will redirect to the newly merged number -- such that it appears to have the same number. It doesn't.

Nor is there anything wrong with the merge (though its indirectly the cause).

The problem is the records connecting the merged away profile, to the parents, etc, are not getting updated properly when the merge happens, and then has to be manually updated to remove the "ghost" profile connections.
by Dennis Wheeler G2G6 Pilot (537k points)

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