What password is needed for roots search

+5 votes
159 views
I cannot get roots search to connect and keep putting in my WikiTree ID but I think the password must mean something else. I would be glad to know what the password is for this search
WikiTree profile: Christine Frost
in WikiTree Tech by Christine Frost G2G6 Pilot (132k points)

1 Answer

+9 votes
 
Best answer

In the upper box, put your email address. For password, use your WikiTree password, not your WikiTree ID. (Hopefully, you know your WikiTree password or recorded it somewhere.)

Edit...if you do not remember your WikiTree password, one way to get a new one is to log out and follow the directions on this help page to be sent a new one.

by Nelda Spires G2G6 Pilot (466k points)
selected by Susan Smith
Thank you Nelda, I had forgotten I had a WikiTree password as I have stayed connected for 6 years, but sure enough I had recorded it and it worked perfectly.

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