Hi I'm new to the group

+4 votes
65 views
I am having trouble as I'm building my tree and adding portrait photos I then find someone else has already submitted one of my relatives so I upload a pic of them but their pic does not appear on my tree unless I hover over it. I used the ID option.

I have asked the other person but not received a reply and I have applied to be a Trusted contributor. Thanks
in Genealogy Help by Ivor Carter G2G Rookie (250 points)

2 Answers

+1 vote
Hi Ivor,

Welcome to wikitree, do you mean this profile https://www.wikitree.com/wiki/Diment-68   It has photos added to it by you. There is only one profile per person at wikitree and its more like our tree rather than my tree,    The profile manager has not been very active this year, so you may not get a reply. There is a system in place regarding non responsive profile managers but it is a little early yet to consider that.
by Will Palmer G2G6 Mach 7 (70.2k points)
Thanks Will

Yes that is one of the pages for my Great G Grandma.

I'm sure that I won't worry about it too much as I have a lot to learn.  Thanks again!
+1 vote

Ivor, no one's ancestor photos show up at that level of their tree. You have not done anything wrong and there's nothing you can do to make them show up.

If you have information to add and sources for that information, I personally see no problem with you adding it to the profile. You might add one bit of sourced information and see what response you get. If no objections are registered you might add a little more. 

If you haven't already, submit a request to be added to the Trusted Lists of your ancestors who already have profiles on WikiTree. That will be important if you ever need to submit an unresponsive manager request. Will is correct--it's a little early to do that, but there are some things you should have done before you submit the unresponsive manager request. You might want to review this page so you'll know what you should have done before taking that drastic step. Hopefully, you will get a response soon so that you and the manager can work together to build a really nice profile for your common ancestor.

by Nelda Spires G2G6 Pilot (353k points)

Thanks Nelda.  smiley

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