Why does the system tell me that my e-mail address does not look valid?

+2 votes
195 views
i am trying to set up an account to add information to a family.Why does it tell me that my e-mail account does not look valid
in Genealogy Help by
edited by Chris Whitten
If you still can't figure it out, e-mail info@wikitree.com.

2 Answers

+1 vote

Please check your address again.  Does it contain a comma rather than a dot?  Or some other easy-to-miss typo?wink

by Keith Baker G2G6 Pilot (101k points)
+1 vote
I would recommend you "cut and paste" from your screen in wikitree into your email system as a "to" address.  Send the email to yourself to see if you get it.

Let's let computers parse out what may be wrong !!!

If you don't get the email, it will send you the bounce message.  If you get the email, you know the email entered on wikitree is correct.

There is a small chance that you entered an control
by Bill Jennings G2G6 (8.8k points)

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