Why is my DNA test not showing on my 3xgreat grandfather's profile? [closed]

Question

My DNA test information is not showning on the profile of my 3xgreat grandfather Joseph Mackness. It is showing on the profiles of all my other 3xgreat grandparents, including Joseph's wife Ann and I can't work out why it is not showing on Joseph's profile.

Comments

add tags of 'sysops' and 'bugs' to get the tech help.

Answer 1

Hmmm ... good question. I can't see an obvious reason for that.

By the way, the DNA tags shouldn't be set unless you have citations on every profile, it will throw error suggestions. Please see Help - DNA Confirmation for citation examples.

Answer 2

It is a result of an internal update problem. We are working on a permanent fix.

Comments

Thank you