Is anyone else having problems with RootsSearch WikiTree Integration

+14 votes
363 views
WikiTree profile: Donnie Blackstone
in Genealogy Help by Donnie Blackstone G2G6 Pilot (272k points)
I am still having issue with logging in and it sends me to a profile log in, which it can not open.
Me to SM Reaper

Have you tried clearing your cookies? That's what Jamie suggested in another thread (https://www.wikitree.com/g2g/1150583/is-anyone-having-trouble-logging-in-to-rootsearch?show=1152347#c1152347) and that's what fixed it for me, but I gather it doesn't work for everybody.

now it say’s API: ClientLogin? I’m lost can anyone help understand why it isn’t working? Thanks.

Where it asks for "API: clientLogin" just enter the same email address and password that you use to login to WikiTree. The first time after you login it will then ask for the Profile ID you want to use RootsSearch for, but after that first time it picks up the details automatically like it used to.

I’ve tried the Id profile numbers and I tried using the word RootsSearch and keeps going back to API: CleintLogin , I can’t fugue it out, I even message the guy that started it. But no response yet.

It might be worth you adding a comment to https://www.wikitree.com/g2g/1152340/log-in-to-rootssearch-app, including what type of device you are having the problem on (laptop, iPhone or whatever), as Jamie seems to be watching that thread and might be able to offer some advice.

I left a message having problems and I’m on apple IPad , hope to here back. I’m managing but it’s not the same with out that easy access, I can’t even remember how I researched before RootsSearch so I’m really lost with out it but I’m still adding profiles and records by using URL and researching by adding a persons name and birth and possibly place but this is limited to what I’m use to.

10 Answers

+10 votes
me too ... was working earlier
by Shirley Gilbert G2G6 Mach 6 (66.1k points)
Ok thanks, it was working for me around 4am got back on a few minutes ago and wouldn’t work but I can still add profiles to wikitree
+9 votes
I've been having trouble with ancestry, all the rootssearch webpages will link me to ancestry.co.uk, instead of ancestry.com.
by E. Logan G2G6 Mach 4 (40.9k points)
+11 votes
Yes! This was actually the reason I came to the forum - to ask this very question. I've even reset all cookies and history, logged out and back in, etc.
by Alicia Taylor G2G6 Mach 8 (87.8k points)
Is RootsSearch working for anyone yet?
Not that I know of and it's still down for me
Ok me to I’m having to pull records and hit all results and put the persons name Im researching in manually, very inconvenient, I’ve got spoiled. Lol
+8 votes
Yes

Won't let me log in.
by Charles Cato G2G1 (1.5k points)
I know and I got something big in the working’s on my Taylor family, but I guess I will just keep adding to another line to it starts working again.
I'm new to this site and I'm trying to get forty years of gathered information sorted and uploaded.
I’ve only been at it for around 7 years but I enjoy Wikitree when all the tools are working I can add my family lines fairly quickly, not getting much done today.
I love all the tools. Makes data entry easy.

Between all my years in the military, civilian jobs, marriage, kids, to many moves to list I've never got a chance to get everything together.  Now I'm retired, single and have plenty of extra time - LOL

I'm finding accounts I started with old emails but can't access. I've got a mess but I'm enjoying sorting through everything.
I understand that, I got a two year old I’m chasing around ever 5 minutes or so, he has three siblings still at home but are much older, my wife I didn’t thank we was going to have anymore but after 15 years we was blessed with this little one, but he keeps me going, lol
LOL

That's how my parents felt. They celebrated thier fifteenth anniversary in January 1969.

My brother's are fourteen months apart  (born in 56 & 57) and I arrived in November 1969.
LoL yes I will be looking more like my little one’s great granddad at his graduation
LOL - People thought my parents were my grandparents when I was growing up. Got some strange looks.
Yes I was born 1971, first wife had children 1989, 1990, 1994, 1996, second wife 1999, 2000, 2002, 2004, 2018, and they was two miscarriages, she said maybe one more. Lol I laugh about being born in the 70’s and have a child in the 80’s
WOW

 Y'all have a house full. Never a dull moment.

Only have three. Born 92, 94, and 97.
Yes Charles and few grandchildren, don’t get to see all my grandchildren in person, but see them on Facebook
I have a 5 year granddaughter who lives in North Louisiana with her dad. He has sole custody of her due to my daughters bad life decisions.

He's an awesome father and I can talk to her whenever I want. He also keeps me updated on her activities and sends me pictures.

Have seen or talked to my son's in about 10-12 years. They blame me for the divorce.
It would be nice if I could get all mine together for a picture we get a picture with who ever shows up.
+8 votes
I am as well, and thot it was maybe just me.  It is such a great tool.  Problem started today.  Guess I will wait and see if it is "fixed" tomorrow.
by Denise Ganopole G2G2 (2.4k points)
Me too :(
+8 votes
Yes.  Yesterday and today, 9 Dec 2020. I hope it is resolved soon.
by Helen Holt G2G6 Mach 1 (15.4k points)
I still can't log in.   Just made me realize how much I use it!
+6 votes
I was able to yesterday. Have not been able to log in all day today.
by Laura DeSpain G2G6 Pilot (428k points)
+6 votes
Yes, for the last two days.  I click on Log In and it doesn't do it.
by Joyce Collins G2G6 (7.6k points)
+6 votes
I haven't been able to get in for a few days.
by Beverly Ahrens G2G6 Mach 8 (84.1k points)
+6 votes
I used it all day yesterday.  Still works for me today without any problems. Sorry you are having problems.
by Karen Raichle G2G6 Mach 8 (86.7k points)
Still not working today

Now it shows this

RootsSearch WikiTree Integration

Enter a WikiTree ID to research with RootsSearch. Read the WikiTree article for more information.

Profile Id: Load

I do what it says and it rejects my information

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