My weekly watchlist activity e-mails have quit coming

+5 votes
120 views

I just realized I haven't gotten the weekly e-mail since the one on November 14.  Is it me or some other problem?

in Genealogy Help by Liz Shifflett G2G6 Pilot (457k points)
Thanks for alerting us, Liz. We're looking into it and will post here when we figure it out.
There was indeed a bug. (It was related to the recent introduction of the settings to opt-out of weekly Activity Feed updates. Every user in a batch after a user with the setting also got skipped!)

Please post again if you don't get your update Wednesday morning.
Thanks Chris!  I try to keep up with what's happening through the notices on my Navigation Home Page, but I like getting the weekly recap.  Cheers, Liz
I have never received such e-mail. I joined around a month ago, have all options checked and people have changed profiles where I am in the trusted list during the last couple of weeks. Any comments?
Hi Ignacio. You checked your spam filter?
Hi Chris, nothing on my spam folder. I do get all the other WikiTree e-mails
Hi Ignacio. There must be a bug in our system somewhere. I've been going over the logs from Wednesday's update and for some reason you were skipped. It's puzzling. We'll get to the bottom of this. Thanks for alerting me.
Hi Ignacio.

I think we've squashed the bug. This was affecting everyone with a space or an accented character in their WikiTree IDs! Yipes. Again, thank you so much for reporting it. We wouldn't have known otherwise.

You should get your first update tomorrow, Wednesday morning. If you have any further trouble let me know.

Chris
Hi Chris, thank you for this. I now received the e-mail. However, when clicking the My Wikitree->G2G profile it takes me to a "not found" page, due to the missing "+"

Ignacio
Thanks, Ignacio. I'll look into this.
Ignacio: A little late, but this should be fixed. Does it work for you now?
It's ok, thanks. It worked almost straight away I remember.
I expect it was working in almost all places, except here in G2G. That is, the one menu link that you'll find at the top of this page is the one that was probably not working for you. Even that one should be fixed now.

1 Answer

+2 votes
 
Best answer
Oh my goodness, I just search my email and I haven't been either! I check my activity feed daily anyway, so I hadn't noticed! And I just checked my settings and I do have it selected to receive the emails, so this looks like a bug. I'll let Chris know.

Thanks for pointing this out, Liz!
by Lianne Lavoie G2G6 Pilot (423k points)
selected by Keith Baker

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