Deleting Faulty Images

+2 votes
How, do you get ride of faulty images .  I had an issue with loading .  It indicated that image already existed. I had a laptop glitch while I was in process of selecting and adding to existing image.

Now there is and  Which keep appearing as a possible "duplicate"; however, there is no image just a citation.
in WikiTree Tech by Jaulanne van der Bank G2G6 (6.4k points)

1 Answer

+3 votes
Best answer
Hi Jaulanne.  Both of those pages you linked are privacy protected, so we can't see them.  But in general, the way you delete an image is to disassociate it from any profile, as described in Point 6 of this FAQ list:

If you can get to the Edit screen, you should be able to do it.  If not, please post again.
by Dennis Barton G2G6 Pilot (394k points)
selected by Aaron Moore
Hi,  Thanks for advice. Problem is that they are not linked to any profile and there is actually no image just  a citation reference. So there is nothing to edit. I have tried.  It has been suggested that they will automatically delete  after 24 hours as there is no linked profile.  I am waiting to see whether that is true and I will retry adding the image.
If one problem is that you cannot upload a replacement image because the software thinks it's a duplicate, the only other thing I can think of is to give the replacement a different file name and try that.  Eventually the unlinked image should disappear by itself, but I don't think 24 hours is necessarily a magic number.  If that doesn't work either, you may need to write to and ask for some admin help to do the cleanup manually.  Good luck!
Thanks for the star Aaron.

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