Bug- familysearch matches - unable to sign into wikitree on iPad or android

+8 votes
164 views

When using the Familysearch Match app, it will not recognize the Wikitree login on iPad or Android. It allows Familysearch login, and it says wikitree signin is successful, but the app then acts like you have not logged in, and will not bring up your watchlist. 

It is however successful on Windows 10 on laptop.

See also https://www.wikitree.com/g2g/1185883/anyone-having-trouble-signing-wikitree-familysearch-matches?show=1185883#q1185883

in WikiTree Tech by Jonathan Crawford G2G6 Pilot (105k points)
I have the same issue on my iPad.  Sign In to WikiTree is not completing correctly. After signing in to WikiTree, the app keeps asking me to Sign In again to WikiTree.
I am having the same issue with Firefox on a Macintosh. But I was successful using the Chrome browser.
Safari MacBook, latest MacOS (Catalina?), most of today. Sign in to FS fine, Sign in to WikiTree never shows success.

3 Answers

0 votes
Is the WikiTree section on that page a login form, or is a button that takes you to a login form?
by Jamie Nelson G2G6 Pilot (369k points)
Button that takes you to a login
Jamie, if you looked at it you probably already know I led you astray, this doesn't jump to the API login page, the button exposes a form on the page that isn't visible until you click it. Sorry about that.
0 votes
Had the same experience on Firefox/Windows 10 the other day. It also didn't work on Edge.

At one point I somehow pushed the back button of the browser and suddenly I was logged in.
by Florian Straub G2G6 Mach 2 (28.2k points)
+1 vote
I'm having the same issue on my Macbook, using Safari or Chrome. Signing in to WikiTree doesn't result in any action, the FamilySearch login works, but no Watchlist appears.
by Jorris Hoste G2G5 (5.0k points)
What about some back and forth browser magic?

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