Error message when uploading a gedcom file: GEDCOMpare Report: There was an error processing your upload.

+4 votes
92 views
in WikiTree Tech by Anonymous Ruijgrok G2G1 (1.9k points)
retagged by Ellen Smith
Did the message tell you what to do about the error?

I have not see that error message recently, but in the past I recall that it was necessary to contact the Team when something like that happened.
No unfortunately - only the error message (repeatedly - the same with other gedcom uploads)

I suggest that you try again to upload the same Gedcom, in case this was a one-time glitch. If it does not work that second time, contact the Team (see Help:WikiTree Team) for their contact address.

Thanks - but I already tried for several times - I leave it with this.

Kind regards,

Jan

2 Answers

+3 votes
 
Best answer

See Help:GEDCOM

Note: GEDCOMs with more than 5,000 people cannot be uploaded. They need to be split up.

by David Selman G2G Astronaut (1.1m points)
selected by Susan Laursen
Thanks David - but the upload was very small - about 150 people, and so were other uploads with the same results.

I rest my case

Cheers,

Jan
+2 votes
Since it seems to be a MyHeritage GEDCOM, I'm guessing it's because there is something in one of your notes that is making the processor error (MyHeritage does not export notes in proper GEDCOM format).

Sometimes this can be fixed by importing the GEDCOm into a desktop genealogy software like RootsMagic or Gramps and then exporting a new GEDCOM.
by Jamie Nelson G2G6 Pilot (396k points)

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