After importing my gedcom file the names of all persons show as "unknown unknown". How can I fix this?

+5 votes
113 views
in WikiTree Tech by Denisa Danihelov√° G2G Rookie (280 points)
retagged by Pip Sheppard
Seeing that you have a Czech name, I think it is that the orthography used in your gedcom was not parsed properly when it was uploaded to WikiTree. Someone on the Tech team probably can give you a more authoriative answer.

If no one from the Tech team has responded to you yet, I suggest that you send a note to the WikiTree Team asking for technical help. To contact them, see Help: WikiTree Team

2 Answers

+1 vote
A possible reason why you're getting "unknown" for names is because you haven't attached a source to the name. GEDCOM files, at least the ones I've downloaded on Ancestry, are dependent on sources. If you don't have a source linked to information, then that information will not show up in the file. To fix this you'll have to go back into the original tree you made and attach sources to every name and every piece of information you have.
by Paul Kerbow G2G6 (8.6k points)
0 votes
Try uploading it again. If the new one still has "unknown unknown" for the names, email your GEDCOM to jamie [at] wikitree.com so I can take a look.
by Jamie Nelson G2G6 Pilot (377k points)

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