Why am I no longer able to edit a profile I was working on?

+4 votes
I was editing Greene-5507 when the computer locked up. I had not finished editing, so I hit Ctrl-S to save, and restarted my browser. Now I can open Greene-5507, and my partial edit is posted, but when I click on the edit tab to finish up, there is no text at all in the edit box. I don't want to lose my work, but it happened yesterday and I am still unable to edit Greene-5507.

WikiTree profile: David Greene
in WikiTree Tech by Bryan Lawson G2G6 Mach 1 (18.0k points)
edited by Bryan Lawson
As an aside you have in Research Notes I reviewed…

Who is I ? Best to put a link to yourself, as there are often more than one person working on any profile.
The "put link to self" Marion references is best done by "signing" research notes, etc, with ~~~~ (which has the added benefit of automatically adding a time stamp).

1 Answer

+3 votes
That's very strange. When I go to edit the profile, I see text in the edit box.

What browser are you using?
by Jamie Nelson G2G6 Pilot (394k points)
I'm using Firefox, but I've edited over a hundred profiles with no issue until this one. I've restarted the browser and restarted my laptop. Still can't edit .
Did you try clearing your cache, or cache equivalent?
Did you try going to an incognito browser to login and see if you could edit it?  It does sounds like a cache issue of some sort.

Thank you for those suggestions. It did sound like a cache issue so I cleared my cache and I refreshed the browser (the equivalent of restore) with no effect. I was not able to edit again until somebody else edited the file and saved it. Once they had saved and closed the file, I was able to edit again.

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