Why am I no longer able to edit a profile I was working on?

Question

I was editing Greene-5507 when the computer locked up. I had not finished editing, so I hit Ctrl-S to save, and restarted my browser. Now I can open Greene-5507, and my partial edit is posted, but when I click on the edit tab to finish up, there is no text at all in the edit box. I don't want to lose my work, but it happened yesterday and I am still unable to edit Greene-5507.

~~~~

Comments

As an aside you have in Research Notes I reviewed…

Who is I ? Best to put a link to yourself, as there are often more than one person working on any profile.

---

The "put link to self" Marion references is best done by "signing" research notes, etc, with ~~~~ (which has the added benefit of automatically adding a time stamp).

Answer 1

That's very strange. When I go to edit the profile, I see text in the edit box.

What browser are you using?

Comments

I'm using Firefox, but I've edited over a hundred profiles with no issue until this one. I've restarted the browser and restarted my laptop. Still can't edit .

---

Did you try clearing your cache, or cache equivalent?

---

Did you try going to an incognito browser to login and see if you could edit it?  It does sounds like a cache issue of some sort.

---

= ISSUE RESOLVED =

Thank you for those suggestions. It did sound like a cache issue so I cleared my cache and I refreshed the browser (the equivalent of restore) with no effect. I was not able to edit again until somebody else edited the file and saved it. Once they had saved and closed the file, I was able to edit again.