Hi Sandra. I'm not sure exactly what's going on when you say that clicking the words isn't working. But, I can tell you where you're going wrong. You can't merge Ebbott-8 into Ebbott-9, because you have to merge into the lower profile ID. So, if you initialise a merge of Ebbott-9 into Ebbott-8, you shouldn't have any problems.
As for the bios, everything is kept from both profiles. One will be put right below the other. So, you'll want to clean it up to make it one bio, but nothing will be lost.