How do I get rid of these pop ups on GEDCOMPARE: Keep having to refresh the screen

+4 votes
156 views

I just started having this explanation white boxes pop up when I hover over anything in my GEDCOMpare. 

They do not go away after I move away and they are very annoying. I have looked to see if I can change the settings but I am not seeing it. 

They explain what every button does but then it blocks the screen. 

They say things like, "Reject this match because Person I412325067474 from your GEDCOM and Foster-11779 on WikiTree are different people"

"Click here to close this comparison pop-up and return to the GEDCOMpare table"

in WikiTree Tech by Abby Lowe G2G6 (6.5k points)
edited by Jamie Nelson
I am getting the same thing with even my own Navigation Page?  Help!  I can't even see my own grandmother's profile!

1 Answer

+2 votes
So the tooltips aren't disappearing even after you stop hovering over a button? Do multiple tooltips show on the screen at once?

What browser and device are you using to access WikiTree?
by Jamie Nelson G2G6 Pilot (627k points)
@Jamie Nelson,

I am using Safari. I finally got rid of the pop-ups, but I'm not sure how.  I clicked on the [1] box and it gave me a choice of windows or tabs, and I chose neither option. Suddenly the pop-up windows disappeared. I cannot find that window anymore, so I have no idea what I did.

Related questions

+10 votes
1 answer
+8 votes
2 answers
+4 votes
2 answers
+1 vote
2 answers
176 views asked Dec 2, 2021 in WikiTree Tech by Loralee Hutton G2G6 Mach 2 (23.2k points)
+4 votes
1 answer
+9 votes
1 answer
+3 votes
1 answer

WikiTree  ~  About  ~  Help Help  ~  Search Person Search  ~  Surname:

disclaimer - terms - copyright

...