any real solutions to the disappearing add button?

Question

Turner-35279 - I had a gedcom compare of over 1,500 with only about 150 matches, now the "add" buttons for 1,300+ have disappeared.  Based on previous messages, while refresh page might work, refresh matches was not recommended.

Any way to pull back old file with the add buttons?

Comments

Per GedCom compare/Refresh:  "Refreshing should not be necessary.  The counts and action buttons should automatically update and change as appropriate.  However, we are currently having problems with add buttons disappearing and counts becoming wrong."

Any fix date in the near future?

Answer 1

When this has happened to me I have normally just closed the window with the GEDCOMpare report and then re-opened the report. So far for me that has always made the "Add" buttons re-appear.

Comments

Thanks for the quick response. I think I'm passed closed/reloading page since I refreshed matches.