email not found

0 votes
I don't know what I did, but I can no longer log in with my email vernon.rasmusson@[deleted]. please advise what  I did wrong.
in Genealogy Help by
edited by Chris Whitten

1 Answer

+1 vote

As long as you can access your email you can use the E-mail me a password button on the login page to get a new password. 

After searching for your name I end up at this manager profile. This is however manager by Admin Wikitree. If the password mailer does not work you should email info --at-- or use the private message option on the profile.

by Daniël Bouman G2G6 Mach 1 (14.2k points)
edited by Daniël Bouman
Thanks, Daniel! Vernon e-mailed us. He had accidentally merged his profile into his wife's profile, then deleted his e-mail address, which deactivated his account. We're helping him straighten it out.

Related questions

+1 vote
1 answer
119 views asked Oct 8, 2020 in WikiTree Tech by Phil Howard G2G5 (5.8k points)

WikiTree  ~  About  ~  Help Help  ~  Search Person Search  ~  Surname:

disclaimer - terms - copyright