Did you get a duplicate image warning message in error?

+23 votes
Hi WikiTreers,
We recently made some changes to our image uploading system. We were alerted elsewhere in G2G (here and here) that it may be returning too many duplicate image warnings.
We've made another round of changes. Now the system will tell you which existing image the new image appears to duplicate. Not only this will be handy in itself, it should help us track down the bug.
If you get this duplicate image message but you can see that the two images are not the same, please post the two image URLs here. There should be instructions on the image upload warning about how to do this. If they're unclear, ask. Then we'll investigate.
in WikiTree Tech by Chris Whitten G2G Astronaut (1.3m points)

Tried to upload an image and ended up with the comment everywhere. Followed your 'duplicate' instructions and succeeded in getting the image loaded

The URLS are https://www.WikiTree.com/photo/Beckett-692-1.jpg  and https://www.wikitree.com/photo/jpg/Beckett-692-6

I uploaded it, but it did not show. I uploaded it again, and got the same error message. So what now!! But the image did not show up.?
  1. Upload E53E64FA-B69B-45E7-9B97-B2648DFBD1D7.jpeg (same as (B) above.)
  2. Copy the URL of the resulting image page.
  3. Post a comment on this G2G conversation with the new URL and the URL of the existing image, i.e. <https://www.WikiTree.com/photo/McLennan-1664.jpg>.

I was asked to post this here. I was trying to upload this image: https://www.wikitree.com/photo.php/5/5c/Hukel-12-3.jpg

Despite being a different image, it was confused for this image that I already uploaded: https://www.wikitree.com/photo.php/7/7d/Ferrell-835-1.jpg

Evidently you commented on my comment. You should click on Comment on the original message at the top. However, this posting is 4 years old.

Suggest you create a new G2G posting with your question. If you need help with that see https://www.wikitree.com/g2g/about

When you post, add tags for "images" and "data doctors" as this group is very helpful.

Hi Awbrey-135, I received above message on my personal email (adressed to me Van der Walt-440). I forwarded it to the helpdesk of WikiTree. There is something amiss with this feed, a bug most probably. I've been receiving responses from each and everyone for four years now, even though it never seems applicable to my comments (meaning - as if it was my question). I'll be removing my initial comments now. Perhaps the mails will stop coming in. Edit: I couldn't delete my comments [and answers], so I hid them.

If you keep getting email notifications of new comments or replies to any g2g thread,  and it is not your question, or something that is still of interest -- you need  to go to every post you made in the thread and toggle OFF the "email me" box.



The "email me" is toggled ON by default.  I wish it were the reverse.

It is only with this G2G feed that I have this, not with the rest of the G2G.
Thanks for the tip. Am reshowing all comments and answers now and un-toggling mail-me options.
Apologies - I was just following instructions after wikitree thinking I duplicated an image upload. I did add a comment to the original post so I am not sure what is happening.

44 Answers

+6 votes
Here's the image I got the duplicate message on, and went ahead and uploaded: http://www.wikitree.com/photo/jpg/Tallahassee_Memory_Gardens_Tallahassee_Florida-3

Here's the url when I click on the "existing image" : http://www.wikitree.com/photo/jpg/Tallahassee_Memory_Gardens_Tallahassee_Florida-2
by Carolyn Martin G2G6 Pilot (201k points)
I alos am finding that what I input as "Title" does not show up, but rather what I have input as "location" does instead.
Thanks, Carolyn.

Somehow the source is becoming the title on image pages that don't really exist. It's for free-space profiles only, I think. We'll get to the bottom of this.
Hi Carolyn. I think we have squashed these bugs. Can you let me know if you're still having the problem? Thanks!
I have been adding photos all afternoon and only got the message once. It was correct - I had already added the photo. Thanks for getting it fixed so quickly.
Chris, you haven't squashed the bugs yet. I was trying to upload earlier and had many of the same problems mentioned above...

"There was a record but no image ... I got a message saying it was too complex and to contact you. It is just a one-page scanned jpg"

"Somehow the source is becoming the title on image pages that don't really exist. It's (NOT) for free-space profiles only (IT'S OCCURRING WHILE TRYING TO UPLOAD A SOURCE IMAGE TO A FAMILY MEMBER'S PROFILE)"

The file I was attempting to upload was a 2.79MB grayscale JPG. It's dimensions were large at 7096x5376, but I don't see a restriction on dimensions mentioned anywhere. Might there possibly be a buried restriction on image dimensions which hasn't been mentioned in any of the documentation?

I was finally able to convert it into a PDF (of larger file size) and get that to upload. I'd prefer to not resort to such a work around or to use a different format (PDF) that results in a larger file size.
Go to the picture that worked; Look at the picture. On the edge it will have to view the details. Open the details and it will have a place to add other people in the picture in a box.

Put in that box the Wikitree ID of the other person. Down lower is a confirmation to accept what you have done. click this and after it goes to the top, go back down and if you want it primary you can select that and accept that too.

This puts the picture on both places under the same number id. You can put the picture on as many places as you want by doing it this way.

[[Czarowitz-1|Jon Philmore Czarowitz]]
+5 votes

Uploading to here


This is what it says I'm duplicating


The description is exactly what I am trying to upload

Subsequent URL after uploading http://www.wikitree.com/photo/jpg/New_London_Texas_School_Explosion-6

Note I've uploaded three photos to the space. There are only three there right now. It's "yelled" at me all three times. But it thinks I'm uploading photo#5 and #6


by Anne B G2G Astronaut (1.2m points)
And as Carolyn mentioned the Title typed into the upload page is not carrying onto the image page.
Hi Anne. I noticed you were uploading more images this morning. Have you noticed a change, is it still giving you the bogus duplicate image messages?

We made a quick change last night. We still need to correct one aspect of this but I think we squashed the bug (it was specific to free-space profiles with spaces in their titles).

I am happy to report, that yes it seems to be working correctly now. Thank you.
+5 votes

I do now see the duplicate photograph. However - how do I work with the title for the marriage record of Nicolaas Labat (a Huguenot) - I want in the title "marriage record of ... date ... ''

For the (same) marriage photograph of Gerrit van der Linde I would like to add his and his wife's detail in the title field, and in the comment box.

This is not an improvement on workflow, but a huge setback because retrospectively I have to re-organize and index all the baptismal photographs from different sources somewhere and then need to know aforehand where or if a particular baptismal or other record is available. 


by Philip van der Walt G2G6 Pilot (159k points)
edited by Philip van der Walt

I have another example: The baptismal record of Arend de Waal. The title of this photo reads Arend de Waal Baptismal record 29 Dec 1775

Which implies that ...

a) in future all the other about 30 names in the same photograph will have to be hung under this photograph which means i) the title will have to be neutral ii) the function of People & Things in the image: is being misappropriated for unrelated people (and this can be very confusing as I have found out ...)

b) I would have to know in advance that this photograph (i.e. record) has all these names or have the means to search in advance for the names in this record

c) Merely replacing the photograph with a link will not be useful as the transcription of the LNAB by FamilySearch is incorrect (as very often is the case)

Please tell me that this is on some one's radar - people who are working very hard in my research team even supplying their own photographs are being told that what they are doing is not allowed (and getting confused on the how now further) ...

I mean it is not (cannot only be) about making the lives of the Family History Photo of the Week -people easier. I get the saving space & energy arguments, I do, but is also has other practical implications ...

P.s. The functionality mentioned here and mentioned by Jillaine is not the solution, because of practical reasons (and it is anyway limited to 5000 profiles on my watchlist).

+5 votes

I just tried to upload an image of a medal, The Distinguished Service Cross.  it prompted as a possible duplicate, they were same, so I went to the other item and added the WikiTree ID

it came back as http://www.wikitree.com/photo/Military_Medals-25.jpg.

when I try to link to that, it shows as a private photo.  I do not see a way to delete it since it cannot be used in its present form.


by Keith McDonald G2G6 Mach 9 (91.5k points)
+6 votes
REF  Pool 1131 -- Duplicate Image warning

I  got a "duplicte image warming"  on a upload of data proving that John Pool was not a Pettypool descendant ....  the previous  (image / source) data was similar but diffeerent,  DNA data which proves the claim that John Pool was a descendant of Wm the joiner Pool.

I did not complete the upload.  The better actions would be to delete the orignial source image and replace it with a new one that provides both DNA poofs -- however, I did not see a utility to REPLACE OLD IMAGE WITH NEW?   

If such an option doesn't exist -- it might be useful to add it.


Bill Pool ( Pool 982)
by William Pool G2G3 (3.0k points)
+3 votes
I have tried to add a second photo of my grandmother. It is flagged up as a duplicate. The instructions are nonsense & it is impossible to get around them, so I am unable to add the second image.
by Donald Smith G2G6 (6.5k points)
+3 votes

I'm trying to upload a census image. I get an error message about duplicate images, but the page it directs me to shows no actual image, and no one is set as being present in the image. I finally got it to upload the new image and I am editing  to show all profiles that are presnt in the image.


by Debi Matlack G2G6 Mach 8 (80.2k points)
There is currently a census project: Space:United_States_Federal_Census, that is an  attempt to eliminate duplicate census images.  If the image you want to upload is not already there - add Space:1900_United_States_Federal_Census  (1900 is just an example, put in the correct year), to the list of profiles that the image covers.   That way others on the sheet may use it without getting the *duplicate* message.
+2 votes


I have and am still having many issues with pictures. I never had a problem before. 

If it isn't broken..why did you try to fix it.

I also keep getting the picture is too complex or large error msg. when to picture is a simple jpg of only 1.5mb. 

Then--I couldn't figure out where to post the pic I'm having issues with here..as I am not posting a question or and answer..

I am not happy right now.


by Ivy Hernandez G2G1 (1.9k points)
Hi Ivy,

In this case https://www.wikitree.com/photo/jpg/Griffith-5140-1 it looks like there is a lot of text in the title line, including lots of special characters like { and |. ("Roxalla H Griffith :Age: 11 :Birth Year: abt 1849 :Gender: Female :Birth Place: Virginia :Home in 1860: Kanawha, Virginia :Post Office: Sissons Ville :Family Number: 790 :Value of real estate: View image Household Members: {| |Name ||Age |- |Jacob".

Can you try to upload again and maybe sure the data entry fields are all simple text? It will probably give you the duplicate image error but select it again to upload. Did it work?

+2 votes
the first time I did not upload the right version

The second time I uploaded https://www.wikitree.com/photo/gif/Shutek-1-1 and this is the better version created for social websites.
by Debbie Jackson G2G6 (9.1k points)
+2 votes
by Anonymous Adkins G2G2 (2.7k points)
+2 votes

Can I get some help uploading an image when the system asks if it is a duplicate for an image I already have on my page? It's of the same person but not the same picture.

Thank You,

Joe Hay


by Joe Hay G2G6 Mach 1 (12.6k points)
+2 votes
I am getting this warning and no clear choice to upload again. When I view the supposedly existing image page, there is nothing there. All the images were by me. Appears to be an upload problem.
by Leslie Parker G2G Crew (960 points)
+2 votes
Hi Team! I have received a duplicate image warning for a wedding certificate for a second marriage I am loading. see https://www.wikitree.com/photo/jpg/Chiasson-422-3

It is indeed very similar to a wedding certificate for a first marriage for the same person and same source (New Brunswick Provincial Archives).


by Denise Chiasson G2G6 Mach 1 (19.4k points)
+3 votes
Related issue - I'm not sure why this image won't process:

Here's the image:

by Karen Lowe G2G6 Pilot (143k points)
+2 votes

Hi Chris. I uploaded two images that were different, but I mistakenly named the first file Allan MacQuarrie Death Notice because that was the file name (Allan MacQuarrie death notice - copy). Once I uploaded the file, I discovered that the file on my computer was misnamed. It was actually a photograph of Alan MacQuarrie (I'm not certain it is the same person yet). So, I proceeded to upload the correct file giving it the same name since it was now the actual death notice. I think the system actually did a pretty good job of identifying the duplicate file name, but the two images were actually not the same. Jonathan

by Jonathan Mills G2G3 (3.4k points)
+2 votes
Resized image
by Robin White G2G4 (4.3k points)
+2 votes
by Morgan Mulligan G2G6 Mach 1 (17.2k points)
+2 votes

I actually *am* uploading the same image twice. I just created a page specifically for McGlone-163's images and am re-uploading the 5 that are already uploaded to his profile. I'll "disconnect" the old ones when I'm done and do all my other profiles like this. It makes it a lot easier and keeps me from duplicating.

Old image: 


New image that will replace it:  

by Eileen Kortright G2G1 (1.6k points)
+2 votes
Hey Chris,

I received the duplicate image message but don't think it a the program error.  I think I managed to mess it up by myself.

the URL for a Frances Googe Prine gravestone is https://www.wikitree.com/photo.php/8/8f/Googe-51-1.jpg and is correct,

the URL for Edith Morris Googe gravestone is https://www.wikitree.com/photo.php/d/d7/Googe-51.jpg  but should be Morris-20705

Sorry, but I'm afraid I'll just make it worse by messing with it.


jim berry (Berry-4123)
by Jim Berry G2G5 (5.2k points)
+2 votes

Hi Chris,

It seems to think thet it has uploaded my image but it is blank:


What to do now?


PS just checked the link which appears to be bad even though it came from the error notice page.

by Jim Berry G2G5 (5.2k points)

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