I asked for and received a new password today but cannot make it work

+2 votes
113 views
in WikiTree Help by
recategorized by Steve Schmidt

1 Answer

+1 vote
 
Best answer
You could try copy/pasting the new password to prevent typo's (make sure only the password and no extra spaces or the " symbols are selected) but if that does not work you should mail info --at-- wikitree.com
by Daniël Bouman G2G6 Mach 1 (14.1k points)
selected by Keith Baker
I just tested the e-mail password option with my wife's account and had no problems there.

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