Hick-up with WikiTree BEE?

Question

I was working on some profiles earlier and suddenly the little green "box" under the name of the profile has disappeared. 

This is the one that shows GGF or 10th GGM etc., and if I click on that, the drop-down menu appears to show direct line to an ancestor. 

I love this feature as my grandparents share common ancestors - a few times - and it's nice to know which line I need to go at a glance. 

I've un-installed, re-installed BEE; rebooted my laptop.  Still nothing. 

Any ideas? Something I've missed, maybe.

Thanks,

Carol

Comments

'hick-up'? or perhaps hiccup, or even hiccough...

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 Rats! After all these years, my secret is out. I never won the spelling bee in school .

Answer 1

Sorry about this. I'll fix it.

Edit: I've found the problem, fixed it, and uploaded an update (though it takes a while for an update to be approved by Google/Chrome).

Comments

This should be OK now.

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Still doing it to me.  For instance, my gg aunt https://www.wikitree.com/wiki/Avery-2065

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Thank you so much, Ian! 

They're starting to show again . 

I checked a 6th GGF - both lines are showing along with the "refresh" button. 

Answer 2

I had to un-install today and re-install. It does this about once a month for me.

Comments

Honestly, this could just be a coincidence. There was a problem and I fixed it. When you reinstalled it, you may have just installed the update.

As for being to do this once a month... I'm having a small problem with settings. The next time you have this problem, please check the options page first. You may find that you just need to check the box and save it.