G2G: Is there something that has changed with the Ancestry records template? [closed]

Question

I get a "505 Bad Gateway" message when using the Ancestry record template. The link works when I am in preview mode but once the work is saved the error message shows up. Am I doing something wrong or has the template changed?

Christine

Answer 1

I had a similar problem earlier in the week, as did some others. We were advised to clear our cookies. It worked!

Comments

This may be the "mrd?key=U" problem. See this link for history. Clearing cookies for Ancestry usually does clear the issue.

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That worked, thank you! Darn cookies.

Christine