G2G: My Auto Bio Button has turned grey and is not working? restart of laptop didn´t help ...

+4 votes
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It suddenly appeared that after creating one profile the Auto Bio Button did not turn green as it should, but was grey and not working I restarted my laptop without any change ? Suggestions please :o
WikiTree profile: Juliane Schlittenhardt
in WikiTree Tech by Dunja Niehaus G2G6 (9.3k points)

Does it work on other profiles?  I have had situations where it does not like something about the particular profile I'm working on.

1 Answer

+5 votes
 
Best answer
This is when you've created a new profile, and, for some reason, the apps server is behind the main server, so it doesn't have the data yet. Just wait a little.
by Ian Beacall G2G6 Pilot (398k points)
selected by Patricia Roche

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