Since one of the profiles is not open and the profile manager has not been active in years you should follow the unresponsive profile manager process. You've started by posting a comment, next you should ask to be added to the trusted list and send a PM to the profile manager. If there is no response then you can request that the profile be opened.
Here's the Help page: Help:Unresponsive Profile Managers (wikitree.com)
I would suggest following the procedure for dealing with unresponsive profile managers.
https://www.wikitree.com/wiki/Help:Unresponsive_Profile_Managers