Lewis, they are supposed to answer you. We all must to be willing to collaborate and merge duplicates in order to make WikiTree accurate and in order to fulfill our goal of one profile per person...if possible. It's not always possible with private profiles. There are many legitimate reasons why you haven't been contacted such as health issues or computer problems, and so on.
There are different ways of handling unresponsive profile managers depending upon if the profile in question is private or open. For an open profile:
First make sure you have done all of the following:
Proposed a merge or sent a Trusted List request.
Sent them a Private Message (an e-mail message is better if you have their address).
Posted a comment on their profile.
If you have not heard back on any of these for seven days, check the user's contributions list.
If they have not made any contributions for over 60 days e-mail email@example.com...[more information in the Help section.]
Private and Unlisted profiles present a different problem. We cannot open them to anyone who isn't already on the Trusted List.
If you are trying to add a modern family member and discover that one of your relatives has already added them, make sure you do all the following:
Propose a merge or send a Trusted List request.
Send them a Private Message (an e-mail message is better if you have their address).
Post a comment on their profile.
If you have not heard back on any of these for seven days, feel free to create the duplicate profile or family line.
At the same time, check the user's contributions list. If it has been more than six months since their last contribution, e-mail firstname.lastname@example.org. We will try to e-mail them. If they don't reply for seven days, we will orphan all Public and Open profiles they were managing and delete all Private and Unlisted profiles unless there is someone else on the Trusted List, or extenuating circumstances.
More details can be found at: