Why can't I create a mother for Sam Walter Foss?

+6 votes
The message I get is:  Error with duplicate ID when creating account for Unknown  Unable to create new mother.
in WikiTree Tech by Jill Lee G2G3 (3.6k points)

Not sure about why - I can give it a try and see if I get the same error...
Thanks for helping, Scott!

Jill, thanks for reporting the problem. We're still investigating the cause, but it seems to be working now.

2 Answers

+5 votes

Created Polly Hardy as mother of Sam Foss - it did not give me an error.

May have had something to do with how I created her. I went to the husband, and created her as spouse so that the marriage data would present. I checked the box that indicated that she was Sam's mother. I also removed myself as Profile Manager in case you want to take it and correct any errors.

by Scott Fulkerson G2G6 Pilot (726k points)
I think we have a different problem. I think the system's not accepting "Unknown" for LNAB. Which actually is a problem.
If I'm not mistaken, I got this once. I had to put "unknown" in all caps. "UNKNOWN". edited: forget what I just wrote. I see there are Unknowns out there. Sorry.
+1 vote
I've encountered the same problem twice this weekend. Best I can figure, the system's no longer accepting "Unknown" as a last name. It might be by intention, but that seems strange indeed. We'd miss out on a lot of mothers if the LNAB must be known before you can create a profile. Another possibility is that we've used up all the numbers available for "Unknown", not unlike the Y2K problem that never really was. My best guess is that there was a strange problem with the last "Unknown" profile entered - file corruption or something, and the counter's messed up.
by Elizabeth Winter G2G6 Mach 6 (69.8k points)

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