Guest Activity Feed

Question

When greeting people, on the Guest Activity Feed, it is very hard to find the last guest that was greeted. (especially when there is a few hours to catch up on the feed).

When a Greeter clicks on a persons name, on the (anon) line, would it be possible to highlight that persons name in orange for example. It would let another Greeter know that person has been sent the initial message just the same way that a person to be confirmed is Highlighted in YELLOW.

Answer 1

Derek - we could help each other with this issue.  When we are on the sign in/out page and there wasn't anyone to cover; we could indicate the time and last profile attended to before we left the feed. I'm going to suggest this on our WikiGreetersGoogle.  This wouldn't entail any programming changes for the IT team :)

Comments

I'm happy to have been the first to try it, and even happier it worked!

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Deborah - I agree with adding the time of the last Profile that a Greeter finished on although some people, including myself, would help without signing on. I always add the time of the last Guest I greeted when signing off. My proposal would eliminate any confusion. It would also be very easy to pick out any Guests that had been overlooked and as David says it would save a new Greeter a lot of waste time.

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Derek --

I was thinking about this a little more from a software development perspective after our email conversation the other day.

I think the main problem lies in identifying the action to check for to trigger the color change.

When a guest volunteers, the action is discrete and can be "noticed" as a change in the state of the profile; however, there is no action to check for if a Greeter goes to visit a profile. 

Even if they post a message there, you wouldn't want to change the status of the profile in the database because anyone can post a message on a profile, and it doesn't necessarily mean they've been properly greeted.

I appreciate your creativity and desire to make things easier, but for now, at least, I think the solution of posting the last line you worked on will really help.

Let's try that for a while and see how we do! :-)

Answer 2

A very good suggestion and it would most likely save a volunteer greater some time.