Did you try to contact the person who left the note or the profile managers? I have a line that is a BIG issue for weird/bad merges and though I am not the profile manager - just an arborist trying to keep an eye on things., I posted a note, so that everyone involved will get involved in any further merges. Dealing with a bad merge from last week. This has been ongoing for more than a year, for my part, and I picked it up from another arborist who had a note up prior to that.
Mags