If you'll look at the Family Tree and Tools button on the top of your profile, you'll see that most of your ancestors to 5 generations are already entered. therefore you don't need to merge them. However if you've created duplicate profiles you should merge the new ones you created into the lower-numbered profile which was already in place. Look in the help index under merge and you should find detailed instructions there. If that's what you've already been trying, let us know exactly where the error message occurs in the process and I'm sure we'll eventually get it straightened out. And once you do get profiles merged, be sure to combine the bios and clean up any un-neaded links or material.