When you leave Wikitree, are you automatically sigbed out?

+6 votes
58 views
I have an  80 year old member trying to sign back in and can't. This was my reason for asking.

Jon
in WikiTree Tech by Jon Czarowitz G2G6 Mach 4 (40.0k points)
retagged by Maggie N.

2 Answers

+4 votes
I was having a bit of a problem this afternoon when it appeared I was disconnected.  But I have Google Chrome I was able to just look at the history and find one which put me back in the tree.  I can't guarantee that it would work for this member, however.  But I'm sure that there are people here who can make t work.
by Dave Dardinger G2G6 Pilot (408k points)
+4 votes

Normally if you do not log out manually you stay logged in even if you shut down your compouter and turn it back on at a later time and go back to WikiTree. I very seldom log out. Most likely she is entering her e mail or password incorrectly or does not remember them.

Retrieving your WikiTree account

If you have used WikiTree before, you should still be able to login using the same e-mail address and password you used in the past.

If you don't know your password, you can have one e-mailed to you from a button on the login page. See Passwords.

If you don't have access to your old e-mail account, you'll need to contact us at info@wikitree.com. Be sure to give the WikiTree ID/URL of your account page and let us know something that will enable us to verify your identity, e.g. a birthdate or relationship that you know is on the account but isn't public.

Lost Passwords

If you lose your password, simply enter your e-mail address on the login page and click the button that says "E-mail me a password."

You will be e-mailed a temporary password. When you login with your temporary password you will be invited to create a new password.

Changing Your Password

Change your password here: Special:Settings.

by David Selman G2G Astronaut (1.1m points)

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