Friend has trouble logging on

+3 votes
68 views
Got an e-mail from a friend and not sure how to help. Her profile is private and I can't invite her with her e-mail address. Here is part of the e-mail:

I am a bit frustrated, though, I keep receiving Wikitree correspondence in my e-mail (yahoo) and I have responded three different times and the response has been ,"you are not logged into wikitree so you must be bulk so your e-mail is rejected". When I DO log in to Wikitree, I do NOT see where to respond to these e-mails. I get the feeling Wikitree is trying to be "social" and there software is inadequate. I am going to try and call you today by phone. Maybe you could walk me thru it and either I will learn how to respond to these Wikitree messages, or I will not use Wikitree and I will block THEM from contacting me on my e-mail server.

talk to you soon.

your cousin
in WikiTree Tech by Pat Credit G2G6 Pilot (145k points)
retagged by Michael Stills

1 Answer

+1 vote
I boosted this up the tree, let us know if it has been resolved or if you still need help?
by Michael Stills G2G6 Pilot (399k points)
I have responded to Pat.

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