Ancestry DNA slow?

+4 votes
118 views
Hi, is anyone else having trouble logging into their Ancestry DNA page?

It could just be me but for a few days now, all I see is a spinning circle when I try to log on....  most frustrating :-)
in The Tree House by Living Hoolihan G2G6 Mach 5 (56.6k points)

No problem today....maybe easier to ask the Ancestry people if they have a problem

Ancestry twitter account

 

Leigh,

I find that it slows down depending upon the time of day, sometimes even more depending which day of the week. Whether that is my internet connection being too slow or logged on user increase, it's hard to tell.

I also find, that it slows down when Ancestry is doing system changes. Last week, I had to switch browsers (IE to Edge), because IE wouldn't let me click on any buttons (they kept turning orange).  This week, no problems. Me, IE or Ancestry?  Maybe changes were being made that affected the browser.  I don't know enough about these things and am happy to be corrected, but that's my 2 cents.

1 Answer

0 votes
I didn't have any problem yesterday, but I'll go check now..., nope not slow at all.  Must be something with your server or computer.
by Dave Dardinger G2G6 Pilot (411k points)

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