GedCompare email not received, but says GedCompare Report Complete

+6 votes
Hi, My GedCompare Report says Complete; however, I did not receive an email, nor do I see a link on that page to click on. I read several other posts with similar problems and usually the report is hung up somewhere. Is someone able to check this for me?

Thank you,

in WikiTree Tech by Rob Lenihan G2G4 (5.0k points)

2 Answers

+1 vote
Hi Rob,

I'm not a Gedcom expert by any means, but I ran your report:

And it says its awaiting approval by you. I'm going to guess that somewhere along the line of the review process, there's an "approve" button somewhere. Just not sure where to tell you to go from here... maybe one of our experts can assist.
by Scott Fulkerson G2G Astronaut (1.3m points)
That's the part I'm stuck at.. I can't approve it nor review it..
+1 vote

Hi Rob, 

Every now and then a GEDCOM gets hung up in our system during an upload.  This happened with your recent GEDCOM upload.  Resubmitting it will cause the same problem to occur. If you'd like to send me your GEDCOM file, I can create a fresh GEDCOM with my family history software and you can upload that one instead. This has worked for others in the past. You can send it to eowyn -at-

by Eowyn Walker G2G Astronaut (2.0m points)

Thank you Eowyn. I have emailed the file to you.

I seem to be having the same issue - may I join the queue?
Yep! Send me your GEDCOM file. Thanks!
Thanks - its on its way.
This seems to be a recurring problem. Since re-submitting does not bypass the problem, it follows that there is something in the structure of the submitted file that is causing it. Two questions.

1. Has there been any investigation on this, so that we can avoid the issue? I am happy to modify the Ged file, but I need to know what I am looking for.

2. What would you recommend as family history software that we could use to massage the file

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