Right then, I hold my hand up and say Ouch, I got myself into a tizz.
I think I've sorted it for you but a slap on my wrist/hand.
To explain - I went into Ralphs parents and removed Ellen as a child, by going into their profile - edit mode and add/edit child. Removed child - hopefully the correct one.
I totally apologise if I have messed anything up. In Britain we have a phrase - I got my knickers in a twist.