unable to add profile manager [closed]

+9 votes

A fellow researcher wants to make me a profile manager on some of his profiles.  He has added me to the trusted list but is now getting this message:  You are not on the Trusted List of that user, so you may not add/remove them as manager on profiles. I have not had this problem adding a profile manager so not sure what I am missing here.

closed with the note: Now resolved
in WikiTree Tech by Chris Gilbert G2G6 Mach 3 (35.1k points)
closed by Chris Gilbert
Re reading that error message it sounds like he has to be on YOUR trusted list to change you from TL to profile manager. But that makes no sense and I've never seen such a thing.

You're certain he's already added you to the Trusted List?
He needs your email address, but he can't get it off your profile.

Send him a trusted list request for one of the profiles involved.
He's got my E-mail and put me on trusted list of profiles but gets the message when he tries to then add me as a manager
You could try sending a PM request
Chris G, is the email address you sent him the same one that is associated with your wikitree account? (Just trouble shooting here...)
Yes.  But not sure that's relevant as he has been able to add me to the trusted list for all his profiles that he wants to pass over but he cannot make me the manager of them.
Very weird. I wish a techie would comment. I'm still struck by the part of the error message that implies he has to be on YOUR trusted list in order to make you PM of these profiles. Have you tried that?
No, but why should I have to add people to my profile so that they can make me a manager on profiles they manage?  I can make people PMs when I am not on their lists.
Yeah I don't get that either. One shouldn't have to do that. And frankly I've never seen that before. I just want to see it tested.
Chris, your post is getting no attention. I suggest you edit it and add a tag, sysop.
The problem has now been resolved.  Apparently it was because of trying to do a bulk change which I had not realised.  So apologies and thanks for trying to help Jillaine

1 Answer

+3 votes
Chris, that means that your fellow researcher is not a profile manager on the profiles where he is trying to add you. He might be on the Trusted List, but he's not a manager.
by Jillaine Smith G2G6 Pilot (926k points)
That would make sense but I am sure it is profiles he created as he wants to pass managership to me.  I will double check and get an example

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