logon goes to wrong profile

+6 votes
72 views
In the process of adding my brother Gillett-616 as Trusted for all my profiles ...I lost my logon Gillett-586 and now my logon is to Gillett-616.  Can you change it to Gillett-586 please?
in WikiTree Tech by Charles Gillett G2G Crew (310 points)
retagged by C S
Check the email address field in the Edit tab.  A user's profile should have their own unique email address, which is also their login.  A non-user's profile shouldn't have one.

If you want to divert email, you might be able to set up an alternative username on the same email account, so WikiTree sees it as different address.

3 Answers

0 votes
bumping - this needs attention
by Gillian Causier G2G6 Pilot (243k points)
0 votes
just log out and then log in with own email and password
by anonymous G2G6 (6.4k points)
0 votes
Hi Charles,

If you're still working on this: It's something you will probably need a sysop for. E-mail info@wikitree.com directly.

Sorry for the delay in a reply.

Chris
by Chris Whitten G2G Astronaut (1.3m points)

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