Has the nightly Connection Finder update quit running?

+13 votes
191 views
I noticed that several profiles that I recently  created or changed LNAB for are showing as unconnected, although I know they are connected to people who are firmly connected to the tree. The earliest of these creations (linked to this message) was created (and connected) shortly after noon EDT on Wednesday June 22.

Has the nightly Connection Finder update quit working?
WikiTree profile: Esther Kriegsman
in WikiTree Tech by Ellen Smith G2G Astronaut (1.2m points)
retagged by Ellen Smith
Looks like it. Same with people I created on June 22.
Still no connection.
Same here. I suspect that the process got hung up while it was running Wednesday night, then it quit and hasn't restarted.
This should now be fixed. Thank you, Ellen, Eva, and RJ.

The process crashed Wednesday night, as Ellen notes. We tried a bunch of things to fix it but ended up just having to expand the capacity of the server that rebuilds the connections.
Thanks! It's a nice feature.

2 Answers

+4 votes
 
Best answer
Hi guys,

Our tech folks are aware of this and are working on it. Hopefully it'll be up and running again tomorrow some time.

Thanks!
by Eowyn Walker G2G Astronaut (1.8m points)
selected by Patricia Roche
+3 votes
Still not updating properly, although it's strange that the numbers connected to A.J. are increasing every night (in line with the current averages), but the connections aren't filtering down to the individual profiles. And the numbers shown connected to A.J.. Kevin Bacon and Queen Elizabeth used to run in parallel, now they are all different. I think I will concentrate on something other than connecting today, and would advise others to do likewise.
by Carol Keeling G2G6 Mach 5 (59.7k points)
Yes, something does seem to be running. On my Unconnected list, the profiles I created yesterday show 4 or 5 connections (but they should connect to the Big Tree).

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